(1)Manual measurement,there may be 1-2cm error.
(2)We just sell this plush toys,other things are not included.
(3)Due to different display and different product batch,the real picture may be a little different.thank you for your understanding.
About Washing:
Part of the cleaning when you use a dry cloth(if necessary,brushing),use a mild detergent,To focus on style clear stain,then dry.
Overall Washing:
1.The warm water into the pool.
2.Into the neutral detergent.
3.Into the water and gently rub the pillow.
4.Remove the rinse carefully with warm water after.
5.With a towel to squeeze out the water.
6.Ajust pillow prototype.
7.In the sun exposure.
8.Once again wool comb.
After-sales service:
1.Warranty period:Two years.
2.Please fell free to contact us if your product have some quality problem,we will try our best to help you.
Warranty
1. Normally we will send the goods within 1-3 working days after your payment is verified by Aliexpress.
2. All items will be carefully test before shipping. We will try our best to avoid any quality problem.
3. We promise warranty for quality in one year and we will repair it free of charge. The returning postage should be paid by customer.
4. If you are not satisfied with the product, please feel free to contact us. We’ll provide you a satisfying solution.
Return&Refund
You have 7 days to contact us and 30 days to return it from the date it was received.If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.There are No EXCEPTIONS.All returned items MUST BE in the original packing.
Customs Duty
The buyer is responsible for any tax and /or duty by their country. Import taxes and charges are not included in the item price. Seller wouldn’t pay for Any Duty,Import Tax,Import Charge.Buyers please consciously fulfill the obligation of tax payment and customs clearance.
Feedback
We will provide our best products and service to you.Really hope you’re very glad when receiving our package!
If you’re dissatisfied for any reason,please contact us before leaving negative feedback,we will try our best to help you solve any problem until you’re satisfied with your purchase from us!Thank you very much for your support and trust!
Shipment
1.Most products will be shipped within 72 hours(exclude holiay and weenkend) after clear payment we receive.
2.Please fill in correct shipping address and contact phone for your order, we don’t take any undelivered responsibility because of the wrong Recipient information you gave.